Returns & Exchanges

At Giant Tiger, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 45 days for a full refund or exchange with a valid receipt.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, unworn, and with all tags attached to qualify for a return or exchange.

• 2.
  Gather Documentation

  Locate your original register receipt or your online order confirmation email to facilitate a smooth transaction at the customer service desk.

• 3.
  Visit a Store

  Bring the items and your proof of purchase to any Giant Tiger location across Canada; our friendly staff will process your request on the spot.

• 4.
  Receive Refund

  Once processed, your refund will be issued to the original method of payment, or as a store credit if you prefer an exchange.